Frequently Asked Questions
Everything you need to know about shopping with Emmett & Stone Country Sports.
What are your standard shipping times and costs?
We offer standard UK delivery within 3-5 working days starting from £4.95. Express next-day delivery is available for orders placed before 1:00 PM Monday through Thursday.
What is your return policy for country clothing and footwear?
We accept returns on all unworn items with original tags within 28 days of purchase. Please ensure footwear is returned in its original box and shows no signs of outdoor use.
Do you offer international shipping for your premium brands?
Yes, we ship to a variety of international destinations. Shipping costs and delivery timeframes are calculated at checkout based on the weight of the parcel and the destination country.
How can I ensure I am ordering the correct size?
Each product page features a detailed size guide specific to the brand. As we stock premium country labels, sizing can vary; we recommend measuring a similar garment you own for the best fit.
Are the products sold on your website authentic?
Absolutely. Emmett & Stone Country Sports Ltd is an authorized retailer for all brands we stock, including premium labels such as Schöffel, Dubarry, and Le Chameau.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as secure mobile payments via Apple Pay and Google Pay.